How Globe Cleaner Modernized Sales Quoting with Qwoty
Published on12 novembre, 2024
How Globe Cleaner Modernized Sales Quoting — and Won Back Hours Every Week
A 140-person professional cleaning company moved from slow, manual quote creation to a fully digital workflow — and closed deals faster for it.
- Company: Globe Cleaner — professional cleaning services, 140 employees
- Challenge: Quote creation was slow and error-prone; signing required manual paperwork
- Solution: Qwoty — quote generation, e-signature, and client validation in one workflow
- Result: Quotes generated significantly faster; clients sign and accept T&Cs from a single link — no more paperwork
In June 2024, Globe Cleaner — a professional cleaning company with 140 employees — adopted Qwoty to modernize the way it creates and sends commercial proposals. Thierry Bias, founder and CEO, shares what changed and why it matters for his day-to-day operations.
Globe Cleaner operates in a sector where pricing is rarely simple. Service quotes depend on site size, cleaning frequency, staff allocation, product requirements, and contractual terms that vary from one client to the next. Getting that right, quickly, and presenting it professionally — consistently, across a commercial team — is harder than it sounds when the process lives in Word documents and email threads.
The challenge: a quoting process that consumed too much time
Before Qwoty, quote creation at Globe Cleaner was a time-intensive task. Building a proposal from scratch for each prospect — with the right services, pricing, terms, and presentation — meant significant time spent on administration rather than sales.
For a 140-person company operating across multiple client sites, that inefficiency adds up fast. Each hour spent rebuilding a quote template is an hour not spent on prospecting, visiting a site, or following up on an open opportunity.
The need to move faster without sacrificing accuracy or presentation quality was the core problem Thierry wanted to solve.
Service companies — cleaning, maintenance, facilities management, consulting — often have pricing that is highly contextual. A standard product catalog doesn’t apply. Every quote requires configuration: scope, frequency, site-specific conditions, contractual terms. Without a structured CPQ workflow, that configuration happens informally, in spreadsheets or documents, with high risk of inconsistency and error.
The solution: a modern, intuitive quoting platform
Faster quote generation from day one
From the moment Qwoty was set up, the difference was visible. Thierry describes it directly:
« From the moment it was implemented, Qwoty stood out from the tools we had used before — both in terms of modernity and simplicity. The software allowed us to generate our quotes much faster than before, thanks to its intuitive features and interactive interface. »
— Thierry Bias, Founder & CEO, Globe Cleaner
The shift matters for a practical reason: in competitive service sectors, speed of response is a differentiator. A prospect comparing two cleaning companies will often move forward with the one whose proposal arrives first — and looks most professional. Qwoty addressed both.
A built-in product catalog and reusable templates
One of the structural improvements Qwoty brought to Globe Cleaner’s workflow was the ability to build a centralized quote library — services, pricing, and contractual conditions configured once and reused consistently across the team. Instead of rebuilding each proposal from a blank document, reps select the relevant services and configure quantities, generating a complete, branded quote in a fraction of the time.
For a company with 140 employees serving multiple client profiles, this kind of standardization reduces the risk of pricing inconsistencies and ensures every proposal reflects the company’s actual commercial terms.
The results: faster signatures, no more paperwork
Clients validate, sign, and accept T&Cs from a single link
Beyond quote generation, the biggest operational change was in how clients engage with and sign proposals. Qwoty’s DealRoom gives each client a unique, branded link where they can review the full proposal, ask questions, and sign — all in one place, without downloading attachments or printing anything.
« The impact is significant: clients can easily validate a quote via a unique link, signing and accepting the T&Cs at the same time. Everything is in the right place, automatic and smooth — no more initialing 50 pages. »
— Thierry Bias, Founder & CEO, Globe Cleaner
The « 50 pages » detail is telling. Commercial contracts in professional services — with service schedules, liability clauses, compliance requirements, and general conditions — can be genuinely long. The traditional process of printing, initialing each page, scanning, and returning by email creates friction that delays signatures and strains client relationships.
Qwoty’s integrated e-signature (certified eIDAS for Europe, UETA for the US) eliminates that friction entirely. The client clicks, reviews, and signs — from a phone or laptop, in minutes. Globe Cleaner gets a legally valid, traceable signature without any back-and-forth.
When signing goes from a multi-day paper process to a few clicks, deals close faster. For Globe Cleaner, faster signatures mean faster revenue recognition and fewer deals that stall or go cold while waiting for a returned document.
Fewer errors, less administrative overhead
Manual quoting processes are inherently error-prone. Pricing copied from a spreadsheet, discount rates applied inconsistently, outdated service descriptions carried over from a previous quote — these are the kinds of mistakes that create problems downstream: with clients, with margin, and with the finance team.
Centralizing the product catalog, pricing rules, and contractual templates in Qwoty removes most of those failure points. When the source of truth is structured and enforced by the tool — rather than living across individual spreadsheets — quote accuracy improves without requiring more time per quote.
A responsive support team throughout the transition
Adopting a new quoting tool always involves a learning curve — configuring the product catalog, setting up templates, and training the team. Thierry notes that Qwoty’s support team made that process significantly smoother:
« The Qwoty team is very responsive and always gets back to me when I need them. In short: a dynamic team and an essential tool. »
— Thierry Bias, Founder & CEO, Globe Cleaner
For SMB and mid-market companies without a dedicated IT or RevOps team, responsive support is not a secondary consideration — it is often the difference between a tool that gets adopted and one that gets abandoned after the first month.
Key lessons for professional services companies
Globe Cleaner’s experience points to a pattern that is common in professional services — cleaning, maintenance, facilities management, security, consulting — where quoting is complex but CPQ adoption has traditionally lagged behind technology or SaaS companies.
A few observations that apply broadly:
Speed of proposal is a competitive differentiator. In markets where multiple providers are quoting the same client, the proposal that arrives first — and looks most professional — has a structural advantage. A quoting tool that reduces turnaround from days to hours directly affects win rates.
E-signature removes the last mile of friction. Many companies invest in a professional proposal, then lose momentum at the signature stage with a paper process. Integrating e-signature into the same workflow — same link, same tool — eliminates that drop-off point.
Implementation doesn’t have to be a project. Globe Cleaner was operational on Qwoty quickly. For companies that have experienced the lengthy implementation cycles of enterprise software, that speed of deployment changes the risk calculation for adopting a new tool. A CPQ that is live in weeks, not months, pays back its cost earlier — and gets used.
For professional services companies managing recurring contracts, multi-site clients, and complex pricing structures, tools like Qwoty’s Sales Agreements module extend this further — applying negotiated terms and framework conditions automatically to every new order, without renegotiating from scratch.
FAQ
Is a CPQ tool relevant for a professional services company that doesn’t sell physical products?
Yes — and often more so than in product-based businesses. Professional services quotes are inherently configurable: scope of services, frequency, site-specific conditions, pricing tiers, contractual terms. A CPQ tool structures that configuration, enforces consistent pricing, and produces professional proposals faster than any manual process. The product catalog is simply a list of services instead of physical SKUs.
How long does it take to implement a quoting tool like Qwoty?
Implementation timelines vary, but Qwoty is designed for adoption in weeks rather than months. There is no requirement for external consultants or a dedicated IT project. Most companies configure their service catalog, pricing rules, and proposal templates within the first few weeks — and are sending quotes to real clients shortly after.
What makes e-signature through a CPQ different from standalone e-sign tools?
With a standalone e-sign tool, you create the document in one place and send it to be signed in another — two separate steps, two different interfaces for the client. When e-signature is built into the quoting workflow, the client receives a single link to review the proposal, ask questions, and sign — all in one session. That continuity reduces friction and shortens the time between « proposal sent » and « deal closed. »
How does Qwoty handle recurring service contracts?
Qwoty supports recurring billing structures natively — monthly, quarterly, annual — and includes a Sales Agreements module designed specifically for framework contracts. Negotiated pricing, discounts, and conditions defined in the agreement are applied automatically to each order, without manual re-entry. This is particularly useful for service companies with long-term client relationships.
What CRM integrations does Qwoty support?
Qwoty integrates natively with HubSpot, Pipedrive, Salesforce, Microsoft Dynamics, Zoho, and several others. Client records and deal data sync bidirectionally — so reps can generate quotes from within their CRM without switching tools, and every signed quote updates the deal record automatically. A full list of integrations is available at qwoty.io/integration.
